pak3 takes your privacy seriously. This policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a player in Pakistan.
Six things every pak3 player should know about how their personal data and payment information is handled on this platform.
All data transmitted between your device and pak3 is encrypted using TLS. Sensitive account and payment information is stored using industry-standard encryption so that it cannot be read even if accessed without authorisation.
pak3 does not sell, rent or trade your personal information to any third party for their own marketing purposes. Your data is used only to operate and improve the pak3 platform and to comply with applicable legal obligations.
When you deposit via JazzCash, Easypaisa, Raast or bank transfer, pak3 receives only the confirmation of the transaction. Your full wallet credentials and bank account details are handled directly by those payment providers, not stored by pak3.
pak3 only collects personal information that is genuinely needed to operate the platform, verify your identity, process PKR transactions and comply with legal requirements. We do not collect data for the sake of it.
As a pak3 player you have the right to access the data we hold about you, request corrections, and ask for your account data to be deleted when you close your account. These requests can be submitted through support at any time.
Promotional emails, SMS notifications and in-platform messages from pak3 can be turned off at any time from your account settings or by contacting support. Opting out of marketing does not affect essential account communications such as transaction confirmations.
This Privacy Policy explains how pak3 (operating at pak3.win) collects, processes and protects your personal data. By registering an account or using the pak3 platform you confirm that you have read and understood this policy. Please read it carefully alongside our Terms and Conditions.
pak3 is an online sports betting and gaming entertainment platform operating at pak3.win, serving adult players in Pakistan. References to "pak3", "we", "us" or "our" in this policy refer to the pak3 platform and its operating entity. References to "you" or "your" refer to the registered player or visitor using the platform.
pak3 acts as the data controller for the personal information collected when you register an account, make deposits or withdrawals in PKR, place bets, play games in the lobby or use the pak3 mobile app. This means we determine the purposes and means by which your personal data is processed.
If you have any questions about this policy or about how your data is handled, you can contact the pak3 support team at any time. Contact details are provided in Section 13 of this policy.
pak3 collects personal data in the following categories. We only collect information that is necessary for the purposes described in this policy.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, photograph | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | JazzCash / Easypaisa number, bank account reference, transaction IDs, PKR amounts | Deposits & withdrawals |
| Betting & Gaming Data | Bet history, stake amounts, game sessions, wins/losses | Platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Each platform visit |
| Usage Data | Pages visited, features used, time spent, app interactions | Each platform visit |
| Communications Data | Support chat transcripts, emails sent to pak3 | When you contact support |
We do not collect special category data such as health information, political opinions or religious beliefs. We do not collect data from social media profiles unless you contact us through a social channel.
pak3 uses the data collected for the following purposes:
Your identity and contact data is used to create and maintain your pak3 account, verify your age and identity during the KYC process, and ensure that only the registered account holder can access the account. This also covers resetting passwords and communicating essential account updates to your registered mobile number or email.
Financial data is used to process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and debit cards, and to process withdrawal requests back to your registered payment method. Transaction records are retained for accounting and compliance purposes.
Betting and gaming data, combined with usage data, helps pak3 maintain a fair and functional betting environment, settle bets correctly — including PSL and T20 cricket markets — and tailor the platform experience to your preferences, such as displaying markets most relevant to Pakistani cricket fans.
pak3 uses account activity data to monitor for patterns that may indicate problem gambling behaviour, such as unusually large deposits or sudden shifts in betting patterns. This allows the support team to reach out proactively with information about deposit limits, cool-off periods and self-exclusion tools. This use of data is in your interest and forms part of our commitment to responsible gaming.
With your consent, we may use your contact data to send you information about pak3 promotions, bonuses, PSL betting offers and new features. You can withdraw this consent at any time through your account settings or by contacting support. Withdrawing marketing consent does not affect your ability to use the platform or receive essential account communications.
Technical and financial data is used to detect and prevent unauthorised account access, duplicate accounts, bonus abuse, money laundering and other prohibited activities as defined in the pak3 Terms and Conditions.
pak3 processes your personal data on one or more of the following legal grounds:
You can ask pak3 at any time which legal basis applies to a specific processing activity. Submit your query via the support chat or email and we will respond within a reasonable timeframe.
pak3 does not sell or rent your personal data to any third party. We share your data only in the following limited circumstances:
To process your PKR deposits and withdrawals, pak3 shares the minimum necessary transaction information with JazzCash, Easypaisa, Raast and banking partners. These providers operate under their own privacy policies and are bound by their regulatory obligations regarding customer data.
During the KYC process, your identity documents — such as a copy of your CNIC — may be shared with a third-party verification provider to confirm your identity and age. This data is used solely for verification and is not retained by the verification provider beyond the period required to complete the check.
pak3 uses third-party cloud infrastructure, analytics and customer support tools to operate the platform. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing services to pak3.
pak3 may disclose your personal data to law enforcement or regulatory bodies where we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the safety of users or the integrity of the platform.
pak3 takes special care with financial data given the sensitivity of payment information. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or a bank transfer, the transaction is processed directly through that payment provider's secure infrastructure.
pak3 receives a transaction confirmation — including the amount in PKR, the transaction reference and the masked account identifier — but does not store your full mobile wallet PIN, bank account password or card CVV at any point.
pak3 will never ask you for your JazzCash or Easypaisa PIN via support chat, email or any other channel. If anyone claiming to be from pak3 asks for your PIN or full bank details, do not share this information and report the request to our support team immediately.
Transaction records — including deposit amounts, withdrawal amounts and associated dates — are retained as part of your account history and for accounting and compliance purposes. You can view your full transaction history within your pak3 account at any time.
pak3 uses cookies and similar tracking technologies on the pak3.win website and in the pak3 mobile app to ensure the platform functions correctly and to understand how players use it.
These cookies are required for the platform to work. They maintain your login session, remember your language preferences and ensure that the betting slip and cashier functions correctly. Essential cookies cannot be disabled without affecting your ability to use the platform.
Analytics tools help pak3 understand which features are used most, where players encounter difficulties, and how the platform can be improved. The data collected is aggregated and does not identify individual players by name.
With your consent, pak3 may use cookies to understand which promotions are most relevant to you and to avoid showing you the same promotional message repeatedly. You can manage your cookie preferences at any time through the cookie settings link in the platform footer.
pak3 retains your personal data for as long as your account is active and for a period after account closure as required for legal, accounting and fraud prevention purposes.
When data is no longer required and the retention period has passed, pak3 either permanently deletes the data or anonymises it so that it can no longer be linked to you as an individual.
As a pak3 player you have a number of rights in relation to your personal data. These are listed below. To exercise any of these rights, contact the pak3 support team with your request.
Request a copy of the personal data pak3 holds about you, including your account details, transaction history and betting records.
Request that inaccurate or incomplete personal data held by pak3 is corrected. Name changes require supporting documentation.
Request deletion of your personal data after closing your account, subject to retention obligations for legal and compliance purposes.
Request that pak3 limits how your data is used while a query or dispute about your data is being resolved.
Request your data in a structured, machine-readable format so you can transfer it to another service where technically feasible.
Object to processing based on legitimate interests, including direct marketing. Marketing opt-outs take effect promptly upon request.
pak3 will respond to all data rights requests within a reasonable timeframe. Requests that are complex or numerous may take longer; we will communicate any delay to you. There is no charge for making a data rights request.
pak3 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While pak3 takes security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your pak3 account and do not share your login credentials with anyone. If you notice any suspicious activity on your account, contact support immediately.
In the unlikely event of a data security incident that affects your personal information, pak3 will notify affected players promptly and take all necessary steps to contain and address the incident.
The pak3 platform is strictly for adults aged 18 and above. pak3 does not knowingly collect personal data from anyone under the age of 18. Age is verified as part of the account registration and KYC process.
If pak3 becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately, all related data will be deleted, and any funds deposited will be dealt with appropriately. Parents or guardians who believe that a minor has registered on pak3 should contact support immediately so the matter can be resolved without delay.
pak3 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or updates to applicable legal requirements. When material changes are made, registered players will be notified by email or via an in-platform notification.
The updated policy will always show a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the pak3 platform after a change has been communicated constitutes your acceptance of the updated policy.
If you disagree with any change to this policy, you have the right to close your pak3 account and withdraw any remaining balance before the change takes effect. Contact support to initiate account closure.
If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, please get in touch with the pak3 support team.
Our support team is available around the clock via live chat within the platform. You can also reach us by email — we aim to respond to all privacy-related queries promptly.
Email: [email protected]
Availability: 24 hours a day, 7 days a week
For details on how to manage your account, set deposit limits or request self-exclusion, please visit the Responsible Gaming page. For the full rules governing your use of the platform, see the Terms and Conditions.